ph75 Privacy Policy

1. Introduction

ph75 ("ph75," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the ph75 online gaming platform at ph75.net (the "Platform"). This Privacy Policy describes how ph75 collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform.

This Privacy Policy applies to all users of the ph75 Platform, including registered players, visitors who browse the Platform without registering, and individuals who contact ph75 customer support. By accessing or using the ph75 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

ph75 processes personal data in accordance with applicable data protection laws and regulations, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. If you do not agree with this Privacy Policy, please discontinue your use of the ph75 Platform.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a ph75 account, complete KYC verification, make deposits or withdrawals, or contact our support team, you may provide us with the following categories of personal information:

• Identity Information: Full legal name, date of birth, nationality, and government-issued identification numbers.
• Contact Information: Email address, mobile phone number, and residential address.
• Financial Information: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank), and transaction history.
• Verification Documents: Copies of government-issued photo ID, proof of address, and proof of payment method ownership submitted for KYC purposes.
• Communications: Records of your correspondence with ph75 customer support, including live chat transcripts and email exchanges.

2.2 Information Collected Automatically

When you access and use the ph75 Platform, we automatically collect certain technical and behavioral information, including:

• IP address, device type, operating system, and browser type.
• Pages visited, games played, session duration, and clickstream data.
• Deposit and withdrawal amounts, game wagers, and gaming history.
• Cookies, web beacons, and similar tracking technologies (see Section 7).
• Geolocation data derived from your IP address.

2.3 Information from Third Parties

ph75 may receive personal information about you from third-party sources, including payment processors, identity verification service providers, fraud prevention agencies, and publicly available databases, for the purposes of verifying your identity, preventing fraud, and complying with anti-money laundering (AML) obligations.

3. How We Use Your Information

ph75 uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and manage your ph75 player account, including processing deposits, withdrawals, and bonus claims.
• Identity Verification: To verify your identity and age (21+) in compliance with applicable gaming regulations and KYC requirements.
• Platform Operation: To provide, maintain, and improve the ph75 Platform, including game delivery, customer support, and technical troubleshooting.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the ph75 Platform.
• Legal Compliance: To comply with applicable laws, regulations, and regulatory requirements, including reporting obligations to PAGCOR and other relevant authorities.
• Responsible Gaming: To monitor gaming behavior and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Marketing Communications: With your consent, to send you promotional offers, bonus notifications, and updates about new games and features on ph75. You may withdraw your consent at any time.
• Analytics & Improvement: To analyze Platform usage patterns and player behavior to improve the ph75 user experience and game offering.

4. Legal Basis for Processing

ph75 processes your personal data on the following legal bases under applicable data protection law:

• Contractual Necessity: Processing necessary to perform our contract with you, including operating your ph75 account and processing transactions.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including AML obligations, KYC requirements, and regulatory reporting.
• Legitimate Interests: Processing necessary for ph75's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent, including for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

ph75 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal information with the following categories of recipients:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment service providers, solely for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged by ph75 to verify player identities and comply with regulatory requirements.
• Fraud Prevention Agencies: Third-party fraud detection and prevention services used to protect the ph75 Platform and its players.
• Regulatory Authorities: PAGCOR and other relevant Philippine government agencies, where disclosure is required by law or regulation.
• Law Enforcement: Law enforcement agencies, courts, or other public authorities where ph75 is legally required or permitted to disclose personal data.
• Service Providers: Trusted third-party technology, hosting, analytics, and customer support service providers who process data on ph75's behalf under strict data processing agreements.

All third parties with whom ph75 shares personal data are required to handle such data in accordance with applicable data protection laws and ph75's data security standards.

6. Data Retention

ph75 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements. The specific retention periods applicable to different categories of personal data are as follows:

• Account and KYC Data: Retained for a minimum of five (5) years following account closure, in accordance with AML and regulatory requirements.
• Transaction Records: Retained for a minimum of five (5) years following the date of each transaction.
• Customer Support Records: Retained for three (3) years following the resolution of each support interaction.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications, after which it will be deleted or anonymized.

Upon expiry of the applicable retention period, ph75 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

7. Cookies & Tracking Technologies

ph75 uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the Platform to enhance your user experience, remember your preferences, maintain your session, and analyze Platform usage. The categories of cookies used by ph75 include:

• Strictly Necessary Cookies: Essential for the operation of the ph75 Platform, including session management and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings, such as language and display options.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the ph75 Platform, helping us improve our services.
• Marketing Cookies: Used, with your consent, to deliver relevant promotional content and measure the effectiveness of ph75 marketing campaigns.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph75 Platform.

8. Security Measures

ph75 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the ph75 Platform.
• Encrypted storage of sensitive personal and financial data.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits and vulnerability assessments of the ph75 Platform.
• Two-factor authentication options for player accounts.

While ph75 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. ph75 cannot guarantee absolute security of your data and encourages you to take steps to protect your own account credentials.

9. Your Rights

Under the Philippine Data Privacy Act of 2012 and applicable data protection law, you have the following rights with respect to your personal data held by ph75:

• Right to Access: You may request a copy of the personal data ph75 holds about you.
• Right to Correction: You may request that ph75 correct any inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data, subject to ph75's legal and regulatory retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the ph75 Data Protection Officer at the email address provided in Section 13. ph75 will respond to all valid requests within thirty (30) days.

10. Children & Minors

The ph75 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. ph75 does not knowingly collect personal data from individuals under the age of 21. If ph75 becomes aware that personal data has been collected from a minor, such data will be deleted immediately and the associated account will be suspended pending investigation.

If you believe that a minor has registered on the ph75 Platform, please contact our support team immediately so that we can take appropriate action.

11. Third-Party Links

The ph75 Platform may contain links to third-party websites or services. ph75 is not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to information collected by ph75 through the ph75 Platform.

12. Changes to This Policy

ph75 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players via email or an on-platform notification and update the "Last Updated" date at the top of this page. Your continued use of the ph75 Platform following the posting of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how ph75 protects your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by ph75, please contact our Data Protection Officer. Our team is available to assist all players across the Philippines, from Manila and Cebu to Davao and Quezon City.

When submitting a privacy-related request, please include your registered account username, a clear description of your request, and any relevant supporting information. ph75 aims to acknowledge all privacy requests within 48 hours and to resolve them within 30 calendar days, in accordance with applicable data protection law.